File A Claim

Consumer Priority Service

How To File A Claim

We’ve made it easy and convenient for our customers to file a claim whenever they need to. You can choose from multiple options to get in touch with CPS!

We're always ready to assist you.

Our AI-powered system ensures lightning-fast service and support to resolve your claims efficiently.

We’ve earned a five-star ratings from millions of customers worldwide because we offer quick and easy claims processes.

Claims Process

On-Site Service

  • File your claim
  • An authorized technician visits your home or office
  • Repair completed!

Mail-In Service

  • File your claim
  • Your product is shipped to a local repair facility
  • Repair completed! Your product is shipped back to you.

Local Service

  • File your claim
  • Bring your product to a local repair center for diagnosis
  • Estimate approved, repair completed!


What information is needed to file a claim?
If you ever experience an issue with your product, don’t worry! Filing a claim is easy and hassle-free. All you need to provide is your warranty #, a copy of your receipt, a description of the problem, and the date it occurred. With this information, our dedicated team can quickly process your claim and get you back up and running in no time.
What does CPS accept as a valid receipt or proof of purchase?
How many repair centers and service providers does CPS have?
How long does it take for my claim to be processed?
How can I access my CPS account?
What is Standard Coverage?
What is Accidental Coverage?
What is Prepaid Coverage?
What is In-Home Coverage?
When is CPS’s call center open?
How can I contact a CPS manager?

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